Terms and Conditions of Service Policy
VEYRALIS TERMS AND CONDITIONS OF SALE AND USE
Last updated: September 6, 2026
1. GENERAL INFORMATION
These Terms and Conditions regulate the access and use of the website https://veyralis.es/ and purchases made through Veyralis.
The owner and responsible party for the site is:
Pablo Lopez
Trade name: Veyralis
Address: Calle Rioja 3, Málaga, MA, 29740, Spain
Email: supportveyralis@gmail.com
Website: https://veyralis.es/
By accessing, browsing the Site, or making a purchase, you accept these Terms and Conditions, as well as the other policies available on the Site.
We recommend reading them carefully before making a purchase.
2. WEBSITE USE
The user agrees to use the Site lawfully, diligently, and in accordance with these Terms and Conditions and applicable legislation.
It is not permitted to use the Site for illegal, fraudulent, abusive activities, or activities that could harm its operation, security, or availability.
It is also not permitted to introduce viruses, malicious code, or any other element that could affect the Site or its users.
3. PRODUCTS AND AVAILABILITY
At Veyralis, we strive to display and describe our products as accurately as possible.
However, there may be slight differences in colors, finishes, or appearance of products depending on the device used to view the page.
Product availability may vary, and we reserve the right to withdraw products or modify their availability.
If a product cannot be supplied after an order has been placed, we will inform the customer and, where applicable, proceed with the refund of the amounts paid.
4. PRICES AND PAYMENTS
The prices shown on the Site will be those applicable at the time of placing the order, unless there is a manifest error.
Prices and promotions may be modified at any time, but changes will not affect orders that have already been confirmed, unless there is a manifest error.
Payments can be made using the methods available during the purchase process, which may include Shopify Payments, PayPal, credit or debit cards, Apple Pay, Google Pay, Shop Pay, Klarna, and other available methods.
The order will only be considered confirmed when the payment process has been authorized and the order has been accepted.
5. ORDER PROCESSING AND MANAGEMENT
To manage certain orders, we use AutoDS, an automation and order management platform.
The use of this service allows for the automation of certain operations related to order management and processing.
When necessary to fulfill the order, the required information may be communicated to product, logistics, or transport providers involved in its preparation and delivery.
The processing of personal data related to these processes is carried out in accordance with our Privacy Policy.
6. ORDER CONFIRMATION AND CANCELLATION
Once an order is placed, you will receive a confirmation at the email address provided during the purchase.
We reserve the right to cancel an order when there is a manifest error in the price, availability, product description, reasonable suspicion of fraud, or any other circumstance that reasonably prevents its proper processing.
Where applicable, the amount paid will be refunded using the same payment method used.
7. SHIPPING AND DELIVERY
Orders will be shipped to the address provided by the customer during the purchase process.
The delivery times indicated on the Site are estimates and may be affected by circumstances related to transport, suppliers, customs, weather conditions, periods of high demand, or other circumstances beyond Veyralis's control.
The customer must ensure that their shipping details are provided correctly.
When the delay is attributable to extraordinary circumstances or third parties responsible for transport, Veyralis will endeavor to inform the customer when possible.
8. RIGHT OF WITHDRAWAL AND RETURNS
When applicable law grants the consumer a right of withdrawal, they may exercise it within the corresponding legal period.
For distance purchases made by consumers in Spain, the general withdrawal period is 14 calendar days from receipt of the product, with the exceptions legally provided.
To exercise this right, the customer can contact:
The product must be returned in accordance with the instructions provided by Veyralis.
Unless otherwise legally required or Veyralis has assumed the cost, the direct costs of return may be borne by the consumer.
Once the right of withdrawal has been correctly exercised, the refund will be made in accordance with the terms and conditions established by applicable law.
Exceptions to the right of withdrawal will apply only in cases established by law.
For detailed conditions, please consult our Returns and Refunds Policy.
9. DEFECTIVE OR NON-CONFORMING PRODUCTS
Consumers have the rights recognized by applicable law when a product has a lack of conformity.
If you receive a defective, damaged, or incorrect product, please contact us at:
We will indicate the necessary steps to manage the incident.
Nothing in these Terms limits the inalienable rights recognized to consumers by applicable law.
10. INTELLECTUAL PROPERTY
All content on the Site, including texts, photographs, logos, designs, graphics, visual elements, and other materials, are protected by applicable intellectual and industrial property law.
Unless prior authorization is given, it is not permitted to copy, reproduce, modify, distribute, publish, or commercially exploit such content.
11. LINKS TO THIRD PARTIES
The Site may contain links or references to third-party websites and services.
Veyralis does not necessarily control such sites and will not be responsible for their content, policies, or practices.
The use of third-party services may be subject to their own terms and policies.
12. USER REVIEWS AND CONTENT
Where the Site allows the submission of reviews, comments, or other content, the user will be responsible for ensuring that such content does not infringe third-party rights or applicable law.
Veyralis may remove content that is illegal, offensive, fraudulent, or contrary to these Terms.
13. PROHIBITED USES
It is prohibited to use the Site:
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for illegal or fraudulent purposes;
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to infringe intellectual property rights or third-party rights;
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to introduce viruses or malicious code;
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to attempt unauthorized access to systems or accounts;
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to improperly collect personal data from other users;
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to interfere with the operation or security of the Site.
Veyralis may take necessary measures against uses that infringe these Terms or applicable law.
14. LIABILITY
Veyralis will take reasonable measures to maintain the operation of the Site and provide adequate information about its products.
However, temporary interruptions may occur due to maintenance, technical failures, supplier issues, or circumstances beyond our control.
Nothing in these Terms is intended to exclude or limit rights or liabilities that cannot be legally excluded or limited.
15. MODIFICATION OF TERMS
We may update these Terms and Conditions when necessary to reflect changes in the Site, our services, processes, or applicable law.
The current version will be the one published on this page at any given time.
Changes will not affect rights derived from orders already placed when applicable law provides otherwise.
16. DATA PROTECTION
The processing of users' personal data is governed by our Privacy Policy, available on the Site.
When making a purchase, the user must provide true, complete, and updated information when necessary to manage the order.
17. APPLICABLE LAW
These Terms will be governed by Spanish law and, where applicable, by the mandatory consumer protection rules applicable to the user.
No provision of these Terms is intended to deprive consumers of the rights they are entitled to under applicable law.
18. CONTACT
For any queries related to these Terms, orders, returns, products, or services, you can contact:
Pablo Lopez – Veyralis
Calle Rioja 3, Málaga, MA, 29740, Spain
supportveyralis@gmail.com
https://veyralis.es/